Frequently Asked Questions

Shopping Information

What shipping methods are available?

Door Delivery. We ship your package to your specified address.

How long will it take to get my package?

We are committed to prompt delivery of our products to customers. We deliver in 1-7 business days depending on your location in Nigeria. Customers in Lagos get their package as quick as one to two business days.

I can’t find a delivery/shipping method for my address

Firstly, ensure that you have entered your address correctly. If you are still unable to get a delivery option to your location in Nigeria, please contact us and we’ll sort that out promptly.

We do not have automated delivery options to some locations because we want to give you the best delivery at an affordable price.

Do you ship internationally?

No, we only deliver within Nigeria at the moment.

How do I make a bulk purchase?

We offer as high as 10 to 15% discount on bulk purchases. Kindly send us a mail if you are interested in buying in bulk.

Payment Information

What payment methods are accepted?

We accept payments via Paystack. Verve, Visa and Mastercard cards are all supported. We do not accept cash on delivery.

Are my card details safe on your website?

Yes, your card details are safe. We do not store or have access to your card details. We process our payments securely via Paystack who operate with a PCI DSS badge. Our website is also https secure.

Orders and Returns

How do I place an Order?

If you are interested in any of our products, here’s how you can order them. Choose your product, specify the quantity and click on ‘add to cart’ button. You can choose more than one products. When you’re ready to order, click on the shopping bag icon. Proceed to checkout and fill in your information then pay to finalise your order.

If you face any challenge while trying to order from us, please contact us. We’ll be happy to assist you.

Do I need an account to place an order?

No. However, creating an account allows you to manage your orders easily and to make your subsequent orders faster. You can create an account while placing your order.

Who should I contact if I have any queries?

Kindly contact our customer support. We’ll be glad to assist you.

How do I track my order?

After you’ve ordered your product, tracking information will be sent to your email address.

How can I return a product?

For more information on returns, visit this page.