Shopping Information
Do you have a walk-in store?
No, we don’t have a walk-in store at the moment. All orders are processed and shipped directly from our warehouse in Lagos. You can conveniently shop online, and we’ll deliver straight to your doorstep.
What shipping methods are available?
We currently offer door delivery across Nigeria. For some remote or hard-to-reach areas, doorstep delivery may not be available but we’ll always arrange the best possible option to get your package to you.
How long will it take to get my package?
Delivery usually takes 1–7 business days, depending on your location in Nigeria. Customers in Lagos receive their orders within 1–3 business days.
I can’t find a delivery/shipping method for my address
Please first confirm that you entered your address correctly. If you still can’t find a delivery option, kindly contact us and we’ll sort that out promptly.
Some locations don’t have automated delivery rates on our website because we prefer to confirm the most reliable and affordable delivery option for you.
Do you ship internationally?
No, we currently deliver only within Nigeria.
How do I make a bulk purchase?
We offer discounts of up to 10–15% on bulk purchases. Kindly send us an email with your request, and we’ll provide you with details and pricing.
Payment Information
What payment methods are accepted?
We accept payments via Paystack, Flutterwave and Squad payment gateways. Verve, Visa and Mastercard cards are all supported. We do not accept cash on delivery. You can also buy now and pay later with Zilla.
Are my card details safe on your website?
Yes, your card details are safe. We do not store or have access to your card details. We process our payments securely via Paystack, Flutterwave or Squad who operate with a PCI DSS badge. Our website is also https secure to protect your information.
Orders and Returns
How do I place an order?
Simply choose your product, select the quantity, and click “Add to Cart.” When you’re ready, click the shopping bag icon to proceed to checkout. Fill in your details and complete payment to confirm your order. If you experience any challenge while ordering, please contact us, we’ll be happy to assist you.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account makes it easier to manage your orders and shop faster in the future.
Who should I contact if I have any queries?
Please reach out to our customer support. We’ll be glad to help.
How do I track my order?
Once your order is confirmed, tracking details will be sent to your email address or via WhatsApp.
How can I return a product?
For more information on returns, visit this page.